Terms of Service
Effective Date: July 23, 2026
Welcome to MAD Lawn and Tree LLC ("Company," "we," "our," or "us"). These Terms of Service govern your use of our services and communications. By requesting services, submitting your contact information, communicating with us, or otherwise using our services, you agree to these Terms.
1. Our Services
MAD Lawn and Tree LLC provides residential and commercial landscaping and outdoor property maintenance services, which may include:
- Lawn mowing and maintenance
- Landscape installation and renovations
- Mulching
- Tree and shrub planting
- Seasonal cleanups
- Fertilization and weed control (where licensed)
- Tree removal and pruning
- Storm cleanup
- Other landscaping and property maintenance services
Services are subject to scheduling, weather conditions, material availability, and site conditions.
2. Estimates and Scheduling
Written estimates are valid for 30 days unless otherwise stated.
Prices may change if:
- The scope of work changes.
- Additional services are requested.
- Unforeseen site conditions require additional labor or materials.
Appointments are scheduled based on availability and weather conditions. We reserve the right to reschedule services due to unsafe weather, equipment failure, or circumstances beyond our reasonable control.
3. Payments
Payment is due according to the terms listed on your invoice unless otherwise agreed in writing. Failure to remit payment may result in late fees, suspension of future services, or collection efforts as permitted by law.
4. SMS Messaging Program
Program Name
MAD Lawn and Tree Customer Messaging Program
Program Description
Our SMS messaging program allows us to communicate with customers regarding our services and business updates.
Text messages may include, but are not limited to:
- Appointment confirmations
- Appointment reminders
- Schedule changes
- Crew arrival notifications
- Estimate updates
- Service updates
- Invoice notifications
- Payment reminders
- Customer support communications
- Responses to customer inquiries
- Seasonal service reminders
- Promotional offers and discounts
- Referral promotions
- New service announcements
- Company news and updates
- Other marketing communications related to our landscaping and tree services
Customers will only receive marketing text messages after providing their consent to receive SMS communications from MAD Lawn and Tree LLC.
5. SMS Opt-In
Customers may opt in to receive SMS messages by:
- Requesting an estimate
- Scheduling a service
- Completing a website contact form and selecting the SMS consent option
- Signing a service agreement
- Providing their mobile phone number and expressly consenting to receive text messages
- Opting in through another method where SMS consent is clearly requested
By opting in, you agree to receive conversational, informational, and promotional text messages from MAD Lawn and Tree LLC. Consent is not a condition of purchasing any property, goods, or services.
6. Message Frequency
Message frequency varies based on your interactions with our business, scheduled services, and marketing preferences. Customers may receive recurring messages related to appointments, service updates, promotions, seasonal offers, and other business communications.
7. Message and Data Rates
Message and data rates may apply depending on your wireless carrier and mobile plan.
8. Customer Support
If you have questions regarding our text messaging program, you may:
- Reply HELP to any text message.
- Call us at 860-917-5731.
- Email us at madlawntree@gmail.com.
Business Hours:
Monday–Sunday
7:00 AM–10:00 PM (Eastern Time)
9. Opting Out
You may opt out of receiving SMS messages at any time by replying STOP to any text message.
After opting out, you will no longer receive informational or promotional SMS messages unless you provide new consent to receive them.
For assistance, reply HELP, call 860-917-5731, or email madlawntree@gmail.com.
10. Privacy
Your privacy is important to us. We collect and use your information to provide services, manage your account, communicate with you, and, where you have provided consent, send marketing and promotional communications.
SMS consent is not shared with third parties or affiliates for their marketing purposes.
We do not sell your personal information or mobile phone number to third parties for their marketing purposes.
For additional information about how we collect, use, store, and protect your information, please review our Privacy Policy at:
https://madlawnandtree.com/privacy-policy
11. Changes to These Terms
We may update these Terms of Service from time to time. Changes become effective when posted on our website. Continued use of our services constitutes acceptance of the revised Terms.
12. Contact Information
MAD Lawn and Tree LLC
Website: https://madlawnandtree.com
Phone: 860-917-5731
Email: madlawntree@gmail.com
Mailing Address:
PO Box 624
Ivoryton, CT 06442
Last Updated:
July 23, 2026
